Specsavers Opticians and Audiologists in Bury is a well-established and trusted eye and hearing care provider. With a reputation for exceptional customer service and professional expertise, Specsavers offers a wide range of services including eye tests, contact lens fittings, and hearing assessments. The Bury branch is known for its efficient and friendly staff who provide personalized care to each customer. In addition to offering high-quality eyewear and contact lenses, Specsavers also has a selection of hearing aids to meet the diverse needs of their customers. With a focus on safety and understanding the unique needs of each individual, Specsavers Opticians and Audiologists in Bury is committed to providing top-notch care for their customers. Whether it's for a routine eye test or a comprehensive check-up for hearing, customers can expect a seamless and professional experience at Specsavers in Bury.
Reviews
When I visited the store the staff member made me and my Dad feel welcome . He was really helpful towards me and took his time, he did not rush me at all, which I appreciated a lot. He really went out of his way. As well as this, he advised me on frames which weren’t good for me (as I asked him about them), he stated the reason why too which I liked. Furthermore, whenever I asked him out of two frames which he thinks suits me more he would tell me . In addition to this, when I narrowed it down to two frames which I liked the most, I asked him which he thinks are better, in which he replied saying he can have his opinion but it’s what I like , this was nice of him as he was considering my needs a lot. I would highly recommend Specsavers, Bury.
Always busy, but service is generally fast and efficient. Optometrist was friendly and knowledgeable, and explained everything in detail. The optional £10 OCT scan is well worth it for the peace of mind it gives.
I have been using Specsavers for my glasses for years. Always receive great customer service. I damaged my glasses and had them adjusted yesterday. The assistant was very helpful and quick to rectify the problem. Thank you.
absolutely fantastic!! Beth and Lee helped me today and cannot recommend enough. Amazing with children and helped with getting pram in and out of building without being asked, so so friendly and helpful with any questions. Had two pairs of glasses made within the hour!! so so impressed and will be coming again 10000% :)
Staff were friendly but I came down with conjunctivitis in my eyes after my eye test here. It could be coincidental but I have not gone out apart from my eye test and it came on suddenly after. Ruined NYE plans…. Perhaps not cleaning things properly? ☹️
Called on a Sunday at 2pm to have new lens fitted. The store was so busy people were standing up everywhere. Picked up my lens an hour later and they were wrong. The order was right, apparently, but couldn’t see properly through one of the lens. My sight was actually better without the glasses then it was with the new lens prescription. Im asking for a refund and going to another optician who hopefully is more capable of doing a correct eye test
Very friendly staff that didn't rush you , there was no pressure into buying expensive glasses all options explained brilliantly definitely recommend them 👌 …
Myself and my fiancé went for joint eye tests with a view to buying new glasses. I chose a new pair that I wanted but my fiancé felt pressured into buying something and left without ordering anything. We decided to use another opticians and requested the nhs voucher which my fiancé is entitled to because of type one diabetes. I have to say that our treatment has been awful. I called ten times and was fobbed off, saying that the optician was too busy to email the voucher. After 24 hours and three more phone calls, I asked to speak to a manager to register a complaint. Less than 30 minutes later, the voucher had been emailed to us.
I give Specsavers Bury, 0/10 for customer service. They are pushy when trying to sell you something, but when you need them for something, they don't want to know. Think carefully before visiting this opticians. I've been a customer for three years, but unfortunately I won't be back.
Location
Hours
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Monday
09:00 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 05:30 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
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Saturday
08:30 AM - 05:30 PM
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Sunday
10:30 AM - 04:30 PM
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